ServiceNow has launched a new National Academic Partnership with Republic Polytechnic to expand opportunities in AI and cloud computing for early career professionals and lifelong learners in Singapore. This initiative aligns with the government's Smart Nation agenda by providing students with skills in cutting-edge technologies.
The announcement aligns with ServiceNow's release of its first National Skills research, conducted in partnership with Pearson. The study reveals that 15 percent of new jobs created in Singapore will require expertise in AI and emerging technologies. By 2028, the country is expected to generate 361,000 new jobs, with over 55,000 specifically in tech-related roles. The sectors predicted to experience the highest job growth include ICT, Financial Services, Healthcare, Manufacturing, and Professional Services.
According to the research, jobs in Singapore could also benefit from the most considerable time savings globally by using AI at work. Wee Luen Chia, Managing Director and Group Vice President of ServiceNow Asia, stated, "Jobs in Singapore can look to save up to 14 hours a week. Local-based roles such as system administrators, developers, business process analysts, architects, and implementation consultants will receive a greater time boost compared to equivalent jobs overseas".
Chia further added, "Everyone can find valuable time savings by putting AI to work, every day. The national productivity gains this will deliver to business, government agencies, and the economy are unparalleled. Not to mention the freedom this delivers to people to focus on innovating, growing business, and furthering their skills".
As part of the partnership, a collaborative course will be introduced in October within Republic Polytechnic's Diploma in Enterprise Cloud Computing & Management and Diploma in Information Technology. These programmes are designed to equip students for in-demand careers in development, digital project management, and business digitalisation. Additionally, the course will link students to job opportunities at ServiceNow, opening doors to careers with top enterprises in Singapore and internationally.
Wai Ling Wong, Director of the School of Infocomm at Republic Polytechnic, expressed enthusiasm for the collaboration, stating, "As we embrace Singapore's Smart Nation vision, we are excited to collaborate with world-class AI partners like ServiceNow to offer accessible, high-quality, and industry-recognized skills. Through this collaboration, we aim to equip Singaporeans with job-ready skills that align with in-demand roles across the nation".
This initiative builds upon ServiceNow's ongoing skilling efforts in collaboration with organizations such as NTUC LearningHub, VITAL Shared Services, Singapore's HealthTech agency Synapxe, GovTech, Accenture, Fujitsu, NCS, and Tata Consultancy Services. The research forecasts substantial job growth across several key industries in the coming years, including 33,400 new roles in Telecommunications, Media, and Technology; 29,300 in Financial Services; 15,600 in Healthcare; 10,900 in Manufacturing; 3,900 in Professional Services; and 300 in Travel.
Technology roles like computer and information systems managers, software application developers, and data analysts are expected to see considerable growth. Over 2,200 new technical project managers and 1,500 new application developers will also be required to support the country's digital infrastructure and service delivery.