South Korea's government is pioneering the incorporation of artificial intelligence (AI) into public services, unveiling a suite of new AI-driven initiatives aimed at enhancing and modernizing employment services. These groundbreaking endeavours, slated to commence in May, will reshape the digital interaction between job seekers and employers, catering directly to the tech-savvy younger generation.
The upcoming services will introduce seven innovative features centred on user needs, including AI-powered job recommendations, advanced training suggestions, and a sophisticated psychological assessment tool for job suitability. These tailored AI services aim to enhance user satisfaction by streamlining matching and verification processes, thereby transforming the nation's employment landscape.
By June, the government plans to roll out labour market visualization tools, offering valuable insights into salary dynamics across professions based on experience levels. This data-driven approach promises to aid individuals in making informed career decisions and navigating the job market effectively.
Further enhancements are slated for the Employment 24 app by January 2025, with the addition of a comprehensive digital resume feature encompassing qualifications, training, education, and certifications. This unified platform will facilitate seamless sharing and accessibility across the app and other job portals, aligning with the introduction of mobile-centric job support services.
Deputy Minister of Employment and Labor Lee Seong-hee emphasized the importance of these innovative services and encouraged youth participation. The ministry's commitment lies in delivering top-tier digital employment services that not only innovate but also have a tangible impact on the lives of South Koreans.
In the broader context, the integration of AI into employment services reflects global trends, where AI and machine learning are increasingly utilized across industries for efficiency and service enhancement.
